Returns and warranties

Brake linings

GOLDfren products warranty covers only problems related to damages caused during production and defects of material. Warranty is applicable only for the replacement of similar product or for reimbursement of value of claimed GOLDfren product (labour, vehicle, service, purchase of other brands products and mounting excluding). We do not bear any liability for damages that might occur in products used for any kind of competition (drifting, rally, racing) or for products used on taxi vehicles.

Warranty does not cover noise of brakes, normal wearing or tearing of brake pads. Customers should be also aware of the fact that some compounds are worn faster than the other ones.

Wheels and brakes

GOLDfren wheels warranty covers only problems related to damages caused during production and defects of material. Warranty is applicable only for the replacement of similar product or for reimbursement of value of claimed GOLDfren product (labour, vehicle, service, purchase of other brands products and mounting excluding).

How to claim goods under warranty

While claiming our product, the evidence of purchase of claimed product must be submitted as well as evidence of the number of take-offs noted in the journey log and approved by independent mechanic who mounted the part or approved by authorised seller who sold the part. While claiming the products you will have to buy other GOLDfren spare part in order to use your aircraft while your claim is being examined. If your claim will be considered as justified, GOLDfren will reimburse the value of purchased spare part to you, either partially or full amount will be paid.

Reimbursed amount depends on the nature of the claim. GOLDfren reserves the right for full or partial reimbursement at its sole discretion depending upon the condition of claimed product and amount of the take-offs. If the trouble occured after considerable take-offs made with the product, a partial reimbursement will be provided.