Returns and warranties

Industrial brake pads

GOLDfren products warranty covers only issues related to damages caused during production and material defects. Warranty is applicable for the replacement of similar product or reimbursement of value of claimed GOLDfren product only (purchase of other brands products and montage excluding). Warranty does not cover brakes noise, normal wearing or tearing of brake pads. Customers should be also aware of the fact that some compounds are worn faster than other ones.

How to claim goods which is under warranty

While claiming our product, the evidence of purchase of claimed product must be submitted as well as evidence of milleage approved by independent mechanic who mounted the part or approved by authorised seller who sold the part. While claiming the products you will have to buy new GOLDfren spare part in order to use your vehicle while your claim is being examined. If your claim will be considered as justified, GOLDfren will reimburse the value of purchased spare part to you, either partially or full amount will be paid. Reimbursed amount depends on the nature of the claim. GOLDfren reserves the right for full or partial reimbursement at its sole discretion depending upon the condition and mileage of the claimed product.